Category: Commentary

Digital markets seem different from traditional markets. A technology company with a platform that sits between buyers and sellers has a number of uniquely powerful advantages. The advantages we discuss in the book include: the possession of highly detailed, unique data about buyers and sellers, the ability to experiment constantly with offerings that will produce…

It’s becoming less of a secret that secretive computer algorithms are affecting our lives. As summarized in a recent Guardian article, algorithms are being associated with (or blamed for) racially biased search results, disastrous financial decisions during the 2008 crisis, and mass surveillance of civilian populations. The hidden nature of algorithms also enables flat-out illegal…